Field Service with the WOW Factor

Posted - November, 2020

Last week I was on a meeting with a potential cash-in-transit customer who initially was interested in logistics and virtual vault processing for his operations. The more we spoke he realized that he could utilize the same platform to manage, dispatch service technicians for first-line maintenance, and second-line maintenance for his ATM and smart safe divisions. His thought process led him to deduce real savings in his operations, IT, and accounting departments. 

“Are you saying that I can have a single platform for multiple operations within my business; trace my field service team and 3rd party vendors via mobile dispatch and mapping; optimize the FLM/SLM stops and add/move/delete on the fly with drag and drop on the mapping; provide a WEB URL for my customers to place orders for both CIT and mobile service dispatch, and all the while providing real-time visibility to each of my department heads, sales team, and customers?”

I replied, “yes sir, I could not have said it better myself”. This is the WOW and FUN factor of Morphis that has made me smile for the last 11 years! And BTW – our niche markets are in the currency supply chain; however, Morphis is designed to manage all field service and/or logistics businesses. I invite everyone who manages a field service business to schedule a free demo to see the WOW factor and follow up savings analysis via https://morphisinc.com/contact-us/book-a-demo/.